Simplify the administrative task of managing self-identification messages.
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Text to speech can use either the build in Windows text to speak engine or for better quality use Amazon Polly.
Using Amazon Polly you can have a large selection of languages and voices.
You can have the self ID tool spell the person’s full name or pronounce the person’s full name.
Schedule time of day to run the service or update on demand.
Simplify Self-Identification Messages
In order to be listed in the 3CX Company Directory, you must first record a self-identification message for each extension. For large organizations ensuring everyone has recorded their self-identification message is an on-going, tedious, time-consuming task. To simplify this administrative task, we have built 3CX Auto Self-ID. This service checks for missing self-identification messages and auto creates them for you using text-to-speech on a scheduled basis (typically nightly).
Most frequent questions and answers
While technically required, we recommend you install 3CX Recording Manager on a separate virtual machine or physical server.
3CX prefers that nothing be installed directly on the 3CX server other than 3CX. This includes anti-virus, SQL Server, etc. This greatly simplifies the environment they have to support, and may improve reliability.
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Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.