NEW!

Enhanced Billing Codes

Merge collecting calls with customer’s billing codes.

Manual | Download

Synchronization

When making Billing calls all employees must enter in customer billing codes to enter calls, making it impossible to loose the calls billing information.

Restrict Calls

Account Codes can also define restrictions on the types of calls permitted.

Automatic Data Storage

All calls are connected to billing codes. Upon completing calls, the information is logged in a database for reporting.

Increase Speed

Customers phone numbers are retrieved upon entering billing codes creating a faster, more streamlined process.

Create Your Own Custom Status

With 3CX Enhanced Billing Codes, merge collecting calls with customers billing codes is made possible. A great way to enhance the efficiency, security, and organization of your company. Now all collectors must enter in billing codes for customers upon making calls. This links to the phone number and all transactions made during the call are smoothly integrated to the account. With 3CX Enhanced Billing Codes you add an additional layer of security by also requiring an account code. Now security restrictions are not limited to extensions only. Your outbound calls are logged automatically, enabling you can run enhanced billing code reports by account code, department, extension, date range and more. knowing the source of telecom costs makes it possible to easily manage your costs.

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FAQ

Most frequent questions and answers

While technically required, we recommend you install 3CX Recording Manager on a separate virtual machine or physical server.

3CX prefers that nothing be installed directly on the 3CX server other than 3CX. This includes anti-virus, SQL Server, etc. This greatly simplifies the environment they have to support, and may improve reliability.

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Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.

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