Gather and report the info you need.
Count Valid User Extensions
It’s not as simple as just counting extensions. You may have special dummy extensions used for routing or template extensions
Check Disk Space Utilization
Recordings take a lot of space on your hosted platform. Keep track of disk utilization and bill based on usage.
Bill For Transcriptions
Are you billing for voicemail transcriptions? See who has enabled transcriptions.
Automate Data Collection
Stop logging into each of your hosted 3CX servers every month. We can do it for you.
Gathering 3CX information needed to create invoices for hosted 3CX instances is a tedious, time-consuming task. We simplify this process by gathering and reporting the needed information for you.
Important notice for 3CX Partners!
We will be reporting on additional properties based on partner feedback. So, if there is additional information you would like us to collect, let us know. We want to make this tool work for the way you do business. For example:
- Do you want to automate the entire invoicing process?
- Do you want to bill for phone calls?
- Do you want to enforce budgets?
- Do you want to report on utilization: memory, CPU, service status?
- Do you want alerts for system errors?
This tool is purchased separately from the Universal Subscription. Hosted Billing is purchased based on the number of 3CX servers you need to monitor (in blocks of 10 servers). For example, if you need to manage 17 servers, you should purchase 2 copies (10 + 10 = 20 servers).
Most frequent questions and answers
While technically required, we recommend you install 3CX Recording Manager on a separate virtual machine or physical server.
3CX prefers that nothing be installed directly on the 3CX server other than 3CX. This includes anti-virus, SQL Server, etc. This greatly simplifies the environment they have to support, and may improve reliability.
Got a question?
Get in touch with us
Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.