3CX

Competitive Wallboard

Improve agent performance with the VoIPTools Enhanced Wallboard for 3CX

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Agent Performance

See who has made the most calls, and which agents have met their call quotas for the week and month.

Accountability

Now you have real numbers you can use to measure important performance statistics and make informed decisions.

Management Visibility

Managers now have greater visibility into who is producing and who is not in real-time.

Agent Status

Monitor who is on the phone or available, and how long their status has gone unchanged.

Improve agent performance with the VoIPTools Enhanced Wallboard for 3CX

Enhance Agent Performance

Now you can monitor the productivity of your inbound/outbound call center.  This web application allows managers to see agents, sorted from most productive to least productive, along with whether they have met their daily, weekly, and monthly quotas – all in real-time!

Features

  • Call Tracking
  • Outbound
  • Inbound
  • Agent Status
  • Idle Times
  • Missed Calls
  • Quotas
  • Customizable

Downloads & Documentation

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Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.

Support@VoIPTools.com

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+1 801-642-4655

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