Play a sound when callers are in queue.
Create an audible chime when too many people are waiting in the queue. This add-on enables you to set a threshold for the maximum number of people in the queue or maximum hold time.
We originally created 3CX Queue Notifier (Chime) for florist shops; small businesses where often only employee would be working, with many different tasks to accomplish. 3CX Queue Notifier (Chime) makes it so employees can focus on other tasks without constantly checking on their phone.
Scenario: Your staff are often busy and spend much of their time away from their desks. Perhaps they need a nudge to remind them people are waiting in a queue. With 3cx Queue Notifier (Queue Chime) you can play over an overhead paging system (or through the phone speakers) a chime indicating the number of people waiting in the queue. Alternatively, you can play a text-to-speech message stating the number of people in the queue and the longest hold time.
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