VoIPTools

Reception Console

Manage multiple simultaneous inbound calls for shared receptionists.

Answer Scripts

Displays the correct organization answer script so the receptionist knows what to say when answering calls.

Priority Notes

In addition to the standard answer scripts, any priority notes are also displayed for the active call.

Contact Calendar

Displays the contact’s calendar to determine identify availability and schedule appointments.

Reporting

Track how much of the receptionist’s time is used by each tenant.

Manage Your Calls

In shared office spaces the receptionist needs to know how to answer the phone for each tenant, easily transfer calls to the correct contacts, take notes, be aware of office hours, check calendar schedules, and do all this quickly. Now with our 3CX Reception Console add-on, this complex task just got a lot easier.

Features

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Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.

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