NEW!

Queue Notifier

Increasing productivity.

Manual | Download

Custom Chimes

Choose between tons of options. From running your speaker through your overhead speakers, to traditional chime or custom speech alarms. The options are endless.

Web Portal

You don’t need to be a 3CX expert to make changes. All customization is done on our easy to use web based portal.

Multiple Quotes

Monitor multiple call queues each with their own custom queue limits and settings.

Never Miss a Call

If an agent logs out of the queue and then forgets to log back in the queue chime will go off. Reminds agents that they need to log in and prevents calls from ever being missed.

Create Your Own Custom Status

Do you need an audible chime when too many people are waiting in the queue? This add-on enables you to set a threshold for the maximum number of people in the queue or maximum hold time.

We originally created 3CX Queue Notifier (Chime) for florist shops; small businesses where often only employee would be working, with many different tasks to accomplish. 3CX Queue Notifier (Chime) makes it so employees can focus on other tasks without constantly checking on their phone.

Download

Manual

Windows

Linux

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More Details

FAQ

Most frequent questions and answers

While technically required, we recommend you install 3CX Recording Manager on a separate virtual machine or physical server.

3CX prefers that nothing be installed directly on the 3CX server other than 3CX. This includes anti-virus, SQL Server, etc. This greatly simplifies the environment they have to support, and may improve reliability.

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Got a question?

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Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.

+1 801-642-4655

Support@VoIPTools.com

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