VoIPTools

Reception Console

Manage multiple simultaneous inbound calls for shared receptionists.

Manual | Download

Answer Scripts

Displays the correct organization answer script so the receptionist knows what to say when answering calls.

Priority Notes

In addition to the standard answer scripts, any priority notes are also displayed for the active call.

Contact Calendar

Displays the contact’s calendar to determine identify availability and schedule appointments.

Reporting

Track how much of the receptionist’s time is used by each tenant.

Manage Your Calls

In shared office spaces the receptionist needs to know how to answer the phone for each tenant, easily transfer calls to the correct contacts, take notes, be aware of office hours, check calendar schedules, and do all this quickly. Now with our 3CX Reception Console add-on, this complex task just got a lot easier.

Features

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Manual

Windows

Linux

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More Details

FAQ

Most frequent questions and answers

While technically required, we recommend you install 3CX Recording Manager on a separate virtual machine or physical server.

3CX prefers that nothing be installed directly on the 3CX server other than 3CX. This includes anti-virus, SQL Server, etc. This greatly simplifies the environment they have to support, and may improve reliability.

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Got a question?

Get in touch with us

Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.

+1 801-642-4655

Support@VoIPTools.com

Monday – Friday: 8:00 AM – 5:00 PM CST

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