Easily create phone surveys
Use the simple-to-use web portal. Just log in with your 3CX extension and pin.
Measure the effectiveness of individual staff members, campaigns, or business processes.
Create as many surveys you need and use specific surveys for certain extensions.
Identify areas where your organization can improve, increase the quality of services that you provide,
Enhance Agent Performance
Get feedback from your callers on quality of service by creating custom, phone-based, automated surveys through an easy web portal. Identify areas where your organization can improve, increase the quality of services that you provide, and much more.
3CX Preview Dialer is a web-based “preview” dialer for 3CX. With 3CX Preview Dialer your agents make “high-touch” outbound calls to your contacts. 3CX Preview Dialer helps you manage campaigns, assign agents to phone lists within a campaign, read from survey scripts, record notes in a centralized database, and run web based performance reports.
3CX Preview Dialer is designed to integrate with the popular 3CX PBX for Windows. No propriatary hardware is needed for this solution. Agents can leverage 3CX Preview Dialer web interface, and a free 3CX softphone, to work from home or the office.
Video: Introduction to 3CX Preview Dialer
Most frequent questions and answers
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Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.